1. Information We Collect

• 1.1 Personal Information: Name, date of birth, contact details (email, phone number), and payment information (e.g., UPI IDs, bank details, or card details).
• 1.2 Device Information: Device type, operating system, browser details, IP address, geolocation, and usage patterns.
• 1.3 Usage Data: Interaction with our website or app, including pages visited, features used, and time spent.
• 1.4 Cookies and Tracking: Cookies and similar technologies to enhance functionality and personalize your experience.

2. How We Use Your Information

The information we collect is used to:

• Provide services like betting, payments, and account management.
• Enhance user experience by tailoring content, features, and promotions.
• Improve security by detecting and preventing fraudulent or unauthorized activities.
• Comply with legal obligations and ensure adherence to applicable laws.

3. Sharing Your Information

We value your privacy and limit the sharing of your information to:

• Service Providers: Third-party payment processors, customer support providers, and analytics platforms.
• Legal Authorities: When required by law or to protect our rights, users, or platform integrity.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. How We Protect Your Information

• SSL encryption for secure communication.
• Regular audits and vulnerability assessments.
• Limited access to personal data for authorized personnel only.

5. Your Rights

As a valued user, you have the following rights:

• Access and Correction: Request access to your personal data and update incorrect details.
• Data Deletion: Request deletion of your personal data (subject to legal obligations).
• Consent Withdrawal: Revoke your consent for data collection or processing.

To exercise these rights, contact us at privacy@lotus365.in.